AGED CARE & Social Work

At Awen Case Management & Advocacy, our Allied Health Social Workers support older adults and families with personalised and ethical care.
Gold Coast QLD
Maitland, Newcastle, NSW
Social Work in Aged Care

Social workers have a long and proud tradition of working with older Australians in supporting positive and healthy ageing, addressing issues of social injustice and advocating for system reforms.
At the broadest level the AASW holds the view that, as a life stage, older age should provide people with the opportunities to live healthy, positive and productive lives, connected to and participating in the life of
the community. Older people have the life experience to make a valuable contribution to all aspects of life. They are entitled to the same rights as all other Australians and their goals and aspirations should be supported.
We work to raise awareness of the unique needs of older people as citizens as well as care recipients, who are often vulnerable to abuse across multiple domains of life. Our work is based on the strong commitment that every person has the right to wellbeing, self-fulfilment and self-determination, in keeping with the principles underpinning the AASW’s Code of Ethics. Our advocacy aligns with the 1991 United Nations Principles for Older Persons, which are Independence, Participation, Care, Self-Fulfilment and Dignity.
We have contributed to inquiries about elder abuse, the Aged Care Workforce Strategy, and the quality of care in residential aged care facilities.
Awen Social Workers in Aged Care
Our Social Workers are dedicated to safeguarding your rights and ensuring that you are protected in living your life, your way.
- We make sure that your voice is always heard and respected
- We ensure your supports remain focused on your dignity and human rights
- We assess and monitor your wellbeing and the dynamics of your living arrangements and care
- We work with you to identify boundaries and support communication preferences
- We advocate strongly when your rights, safety and goals are not being upheld or supported
- We are bound by strong ethics and your right to autonomy, choice, control and self determination
How we support you
Our Social Workers are here to walk alongside you.
✔ Home to Residential Aged Care
✔ Monitoring quality & risks
✔ Support during provider changes
✔ Capacity building
✔ Independent Advocacy
✔ Safeguarding Rights
✔ Supported Decision-Making
✔ Elder Abuse Mitigation
✔ Family Care Mediation
✔ Preventing Carer Burnout
✔ Therapeutic Care
✔ Emotional Support
✔ Hospital Discharge

How we are funded
Our Social Workers can support you in home and in residential aged care facilities. Funding depends on your
category level. We work as an ‘associated provider’ and will always liaise with your care coordination provider, facility or caseworker before engaging.
- Support at Home packages
- Direct contracts with Residential Aged Care Facilities
- Private Fee for Service
- Transition Care Program (Hospital referrals, NSW & QLD only)


Social Workers uphold the AASW Code of Ethics, UDHR, CRPD, NDIS Act,
The Aged Care Act and the Aged Care Code of Conduct

